In our catalog, select the product(s) you’re interested in. Select the color, customization method and quantity for each.

The MOQ varies depending on the product and customization called out on each product page. The MOQs are imposed by our partners.

Yes. The MOQ references the total quantity with a variety of sizes.

Yes. We encourage you to do so if you are not familiar with the product. This will allow you to see the quality, material and fit (if interested in apparel). Samples are not returnable and are billed accordingly. Please email us at hello@wcompliments.com.

We accept the file formats .ai and .eps along with jpgs for viewing. A vectored logo is crucial to ensure the quality of the customization.

For laser engraving, please provide a file that is in black & white. We prefer the logo to be in black on a white background.

Yes. We can print or embroider solid colors. Half tones or gradients are not typically achievable unless a product lends itself to printing in 4CP or dye sublimation. Please see our glossary of terms for more detailed information.

Final pricing depends on a variety of factors: Quantity, customization, special requests (individual drop shipping, etc). Pricing is displayed at checkout. If you require special packaging or drop shipping, this is billed separately with your approval and sign-off.

Pricing is on a sliding scale based on volume. Please reach out if you are interested in a larger volume order that is not listed.

Color options are listed for each product.  If you cannot find the color you are looking for, feel free to contact us and we can suggest other options if needed.

This depends. If there are limitations or restrictions with customizing a product, we can offer packaging solutions to highlight your brand.

Small font or detailing can pose a challenge depending on the imprint area of the item. We recommend allowing us to review artwork ahead of time to minimize potential challenges in the production phase.

Absolutely. An email proof will be provided once your order is placed and payment is received.

The short answer is yes. But this will vary depending on the item. Let’s discuss your goals!

Yes. We have partnerships with an extensive list of brands and are happy to discuss alternative options if you are in need of a solution not shown on our site.

You can pay via credit card or ACH/wire transfer.

Production time varies depending on the product and is listed on each product page. Most of the products we offer can be produced domestically within 5-10 business days. This may vary during the holiday season. For overseas orders, typically production time is 60-90 days.

We may be able to offer a rush service on select products. Please email us at hello@wcompliments.com to inquire.

Yes. Duties and taxes are billed accordingly.

Yes. Please get in touch with us prior to placing your order so we can obtain your FedEx or UPS # along with the billing address associated with it. Our partners will often charge a small Third Party Shipper fee to do so.

If your project requires shipping to more than one location, please email us at hello@wcompliments.com for the appropriate drop ship template. There is a drop ship charge plus shipping per location and varies depending on the product(s) selected.

We are not responsible for delayed or lost packages due to forces of nature or other uncontrollable events. We are not responsible for any carrier delays. We will do everything we can to assist you in locating any potentially lost package but ultimately this is the responsibility of the carrier and is beyond our control.

We work with our fulfillment partners to provide the following services: 

• RECEIVING & STORAGE OF INVENTORY 
• KIT ASSEMBLY + PACKAGING
• SHIPPING TO INDIVIDUAL LOCATIONS
• INTERNATIONAL SHIPPING

Due to the custom nature of our products, all sales are final. We require notification in writing of any shortages or damages within three days of receipt. We are not responsible for any discrepancies after this time.

Please click here to read our complete Terms & Conditions